Office Manager, People & Operations

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Mayfair, London

Working Pattern: 3 days in office, 2 days remote

Salary: £45,000 - £55,000 

The Role

This is a hands-on Office Manager role inside an AIFM (Alternative Investment Fund Manager). As of now, there is no desire to build policy frameworks, governance layers, or compliance bureaucracy. External advisors handle anything formal, legal, or regulatory. This role exists to look after people, manage day-to-day operations, and act as the human glue inside a lean, high-performance fund environment. This role offers genuine flexibility around working hours. If you need to manage school drop-offs or personal commitments in the early part of the day, you can begin your working day at 10am. This is a professional, adult environment built on trust and accountability, not a daycare. The expectation is that responsibilities are met, the office runs smoothly, and work is delivered to a high standard, regardless of start time.

Key Responsibilities

Office & Operations:

• Own the day-to-day running of the Mayfair office.
• Manage office suppliers, facilities, IT coordination, access, and logistics.
• Ensure people feel supported, respected, and able to focus on their work.
• Ensure the office is professional, organised, and functioning without disruption.
• Act as first point of contact for office-related issues and resolve them quickly.

People Support & Employee Relations:

• Act as the internal point of contact for employees on day-to-day matters.
• Support onboarding and offboarding processes.
• Handle employee queries with discretion, pragmatism, and calm judgement.
• Act as a sounding board for staff concerns and resolve issues informally where possible.
• Escalate only when genuinely necessary to external advisors or leadership.

Administration & Coordination:

• Coordinate diaries, meetings, internal events, and occasional travel logistics.
• Maintain internal records and documentation as required, kept simple and functional.
• Support senior leadership with ad-hoc operational and administrative tasks.

Ideal Background

• Previous experience as an Office Manager, Operations Manager, or People Ops lead in a fund, family office, private equity, hedge fund, or professional services environment..
• Experience handling employee relations issues informally and sensibly.
• Calm under pressure, pragmatic by nature, and trusted with sensitive information.

Working Style

• Three days per week in the Mayfair office.
• Two days remote.